Acquired by CVS Health in 2023, OSH asked us to design a new type of clinic—the Heartwood—which incorporates a CVS retail pharmacy with the typical clinical program. These two distinct uses fit neatly into a CVS pad-site shell, effectively replacing the retail areas at these sites. This provides a neat solution to changing national retail trends, as the introduction of a clinical program allows CVS to continue pharmacy services, while also bringing primary care for seniors to nearby residents.
The two uses are separated by sliding storefront systems, providing connection between uses during clinic hours, and security in the evenings when the pharmacy remains open and the clinic is closed. As CMS mandates separate addresses for each use, we provided a second dedicated entrance from the parking area.